Shipping policy
Last Updated: July 2026
Thank you for shopping with Simply Inspired Life. We're committed to delivering your order safely and efficiently. Please review our shipping policy below for information about order processing, delivery times, tracking, and more.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and public holidays).
Once your order has been processed and dispatched, you'll receive a shipping confirmation email with your tracking information.
Please note that processing times may be slightly longer during holidays, promotional events, or periods of high order volume.
Estimated Delivery Times
Delivery times vary depending on your location.
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United States: 7–15 Business Days
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Canada: 7–15 Business Days
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United Kingdom: 5–10 Business Days
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Australia & New Zealand: 8–15 Business Days
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Europe: 7–15 Business Days
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Other International Destinations: 10–20 Business Days
Please note that these delivery times are estimates and are not guaranteed. Delays caused by customs, weather, carrier issues, or other unforeseen circumstances may occur.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery location.
From time to time, we may offer Free Shipping promotions on qualifying orders. Any applicable offer will be clearly displayed on our website.
Order Tracking
Once your order has been shipped, you'll receive a tracking number via email.
Tracking information may take 24–72 hours to become available after your order has been dispatched.
Multiple Shipments
Some orders may be shipped in separate packages if they contain multiple items or are fulfilled from different warehouse locations.
If this happens, you'll receive separate tracking information for each shipment where applicable.
Customs & Import Duties
International orders may be subject to customs duties, import taxes, or other fees imposed by your country's customs authorities.
These charges are the responsibility of the customer and are not included in your order total.
Incorrect Shipping Information
Please ensure your shipping address is complete and accurate before placing your order.
If you notice an error after placing your order, please contact us immediately. We'll do our best to update your shipping information before your order is dispatched.
We cannot guarantee address changes once an order has been processed.
Lost or Delayed Packages
If your package is delayed beyond the estimated delivery timeframe or your tracking information has stopped updating, please contact our customer support team.
We'll work with the shipping carrier to investigate and help resolve the issue as quickly as possible.
Damaged Deliveries
If your order arrives damaged, please contact us within 48 hours of delivery.
To help us resolve your claim quickly, please provide:
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Your order number
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Clear photos of the damaged item
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Photos of the packaging
We'll review your request and arrange an appropriate resolution.
Contact Us
If you have any questions about shipping or your order, please visit our Contact Us page or reach out to our customer support team.
We're always happy to help.
Thank you for choosing Simply Inspired Life.